Refund policy

REFUND & RETURN POLICY
At rajabboutique.com, your satisfaction is our top priority. We carefully inspect all items before shipping, but if something isn’t right, we’re here to help.

1. DAMAGED OR DEFECTIVE ITEMS
If your order arrives damaged or defective, please contact us within 2 days of delivery.
After verification, we’ll issue a full refund or replacement, as per your preference.

2. INCORRECT OR WRONG SIZE
If you receive an incorrect product, please inform us within 7 days of delivery.
We will arrange an exchange or replacement of the correct item at no extra cost.

3. ELIGIBILITY FOR RETURN OR REFUND
To qualify for a return or refund:

The item must be unused, unworn, and in its original condition.

Proof of purchase (order confirmation or receipt) is required.

Photos or videos of the damaged or incorrect item may be requested for verification.

4. HOW TO START A RETURN
You can reach us easily through:
📧 Email: Rajabboutique@gmail.com
📱 WhatsApp: 03127116959

Please include your order number and a brief description of the issue.
Our support team will review and respond with next steps promptly.

5. NON-RETURNABLE ITEMS
We cannot accept returns for:

Used, washed, or altered products

Items not reported within the return window

NOTE:
Refunds or exchanges are processed only after verification of the issue.
We reserve the right to decline returns that do not meet the above criteria.